Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order as efficiently and reliably as possible. Please review the information below regarding our shipping process and estimated delivery times.
Order Processing
All orders are processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking details so you can follow the progress of your delivery.
Estimated Delivery Times
Delivery times vary depending on the destination and local postal services. Below are our general delivery estimates:
| Region | Shipping Method | Estimated Delivery Time | Cost (USD) |
|---|---|---|---|
| United States | Standard Shipping | 6–12 business days | $5.99 (Free over $40) |
| Canada | Standard Shipping | 8–16 business days | $7.99 (Free over $40) |
| Australia | Australia Post | 7–12 business days | $6.99 (Free over $40) |
| United Kingdom | Royal Mail | 6–10 business days | $6.99 (Free over $40) |
| All Other Countries | Standard International | 8–16 business days | $9.99 (Free over $40) |
Business days do not include weekends or public holidays.
Shipping is free on all orders over $40 USD (or local currency equivalent).
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Please allow 2–3 business days for the tracking information to become available.
Potential Delays
While we aim to deliver all orders within the estimated timeframes, delays may occasionally occur due to customs clearance, courier disruptions, or high shipping volumes. We appreciate your patience and understanding.
Delivery Issues
If your order is marked as delivered but you have not received it, please check with your local post office or nearby locations. If you are still unable to locate your package, contact our support team for further assistance.
If you have any questions about your shipment, please contact us at:
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info@evoaactive.com
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